Category: Agile practice

Rescuing a complex project part 2: the art of the possible

I outlined the problem I was faced with in Part 1. After answering the focusing questions: What are they missing that they need? What do they value that they haven’t got? What is frustrating them about what’s happening now? What

Rescuing a complex project part 1: Baseline

Full disclosure – I am not going to name my client here, or indeed the company that did the original work. This would be unfair of me, I believe that everybody entered into what they tried to do in good

#StopDoingThis UX, common sense, and thinking about your avatar

UX UX, or user experience, has become a new, sexy discipline in the last few years. But in fact it’s been a problem ever since we started making technology that was more complicated than a hammer. When we write software,

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