How do you work “smarter not harder”?

3 useful ideas course


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You’re under pressure to get work finished on time.

You’re working so hard just to stand still.

Misunderstandings never get resolved. The problems they cause keep coming back.

Someone will see the stress lines on your face and helpfully say you need to work smarter, not harder.

This is fine. It’s even true. So isĀ you need to do more with less.

But where do you start?

Lean Teams have identified 3 key ideas that give you a solid foundation to jump start your journey to massive productivity gains:

  • Clarity of Purpose
  • Understanding your Customer Avatar
  • Looped Learning

We put them together into this short course:

Clarity of Purpose is fundamental to understanding what your customer needs and how you serve them.

Understanding your customer avatar gives you the tools you need to refine your clarity and avoid delivering the wrong thing.

Looped learning is simply how you organise yourself so that you learn the lessons you need to make progress.

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